WHAT DO RECEPTIONISTS DO?
The first impression is always the most important. Can you make a good first impression? Receptionists are the first people that customers will see when entering a business. In addition to being a greeter, receptionists also may answer phones, accept the mail and courier deliveries, help determine who gets access to the building or office, schedule meetings travel arrangements, do paperwork and perform administrative tasks. In addition, some receptionists may also accept payments for the company, acting as cashier.
JOB SKILLS AND REQUIREMENTS
- Customer-Service Skills: You are the first impression of the company. A successful receptionist will be friendly, organized and knowledgeable about the company.
- Computer Skills: You will need to answer emails, use the phone system, create and manage schedules, and possibly learn industry specific software.
- Communication Skills: Listening to customers and management, speaking in a clear and friendly way over the phone and face-to-face are essential skills for receptionists.